trojan/virus problem

[Slayne]

I'm using AVG free edition. Before its suggested, I dont have money to go buy norton or mcafee.

AVG has detected a trojan on my computer. Backdoor.Netdevil

Unfortunately this file seems to be located in my System Volume Information folder. A folder I dont have access too. A folder, that even though AVG detects the virus, it wont delete it after a full scan.

How do I get ride of this PoS.

Running Win XP


~Slayne

[Ziktiny]

Are you a local administrator?

[Slayne]

I'm the only account. I've tried booting in safe mode and going to the file through the adminstrator login thats used in safe mode, still couldnt access the folder.



~Slayne

[Ogmuk]

Using NTFS or FAT32?

[Dunwut DaMojoOgre]

From Micrsosoft Knowledge Base Article http://support.microsoft.com/default...b;en-us;309531

Windows XP Professional or Windows XP Home Edition Using the FAT32 File System
Click Start, and then click My Computer.
On the Tools menu, click Folder Options.
On the View tab, click Show hidden files and folders.
Clear the Hide protected operating system files (Recommended) check box. Click Yes when you are prompted to confirm the change.
Click OK.
Double-click the System Volume Information folder in the root folder to open it.

Windows XP Professional using the NTFS File System on a Workgroup or Standalone Computer
Click Start, and then click My Computer.
On the Tools menu, click Folder Options.
On the View tab, click Show hidden files and folders.
Clear the Hide protected operating system files (Recommended) check box. Click Yes when you are prompted to confirm the change.
Clear the Use simple file sharing (Recommended) check box.
Click OK.
Right-click the System Volume Information folder in the root folder, and then click Properties.
Click the Security tab.
Click Add, and then type the name of the user to whom you want to give access to the folder. Typically, this is the account with which you are logged on. Click OK, and then click OK.
Double-click the System Volume Information folder in the root folder to open it.

[Festivus]

Check out http://www.antivirus.com and use their free home scanning tools.

[Slayne]

Using Mojo's list of steps, I was able to unlock the folder.

After that, AVG was able to detect and delete the trojan/virus by itself. So I didnt need to do it manually, since I forgot which of the subfolders it was in anyways.


Thanks for the assistance.


~Slayne