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Old 09-27-2003, 06:01 PM   #1
Faeani
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Default Someone has to say it!

So I pre-Ordered LDoN and it was cancelled due to "credit card failure" So I go into chat and see the BANNER says contact tech support ( BTW I was unaware of any failure on my end, cause it wasn't =) They say oh you will get it at the preorder price if you follow instructions in the email.

So I ordered it again and got charged the FULL price! (I do have 2 accounts) On my second account I FINALLY got the email about it 2 days later!...and SUPRISE no special instructions to get a preorder price due to THEIR failure!

Some would say quit but I enjoy EQ..so they milked the extra $5 outta me but I can tell you at this point I'm in NO rush to order it for my second account.

I tell you what though IF Sony wasn't the only place to play EQ I wouldn't play on THEIR servers.

Sony > Microsoft

/sony_rant_off
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Old 09-28-2003, 05:30 AM   #2
Morticea
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I contacted Tech support and three days later I have still yet to recieve the e-mail they said they would send.

Anyhow, they're gonna lose money on me

I pre-ordered LDoN for all three of my accounts, however after seeing the content I have decided only to order LDoN for my main account (as the other two contain ancillary characters to backup my main)

A small and trivial victory in the big scheme of things, but one nonetheless.
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Old 09-28-2003, 05:48 AM   #3
Deref
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Well, I went and purchased the thing at the local Best Buy. Sony lost money on me, because they make more on direct sales than through retail outlets. That just pissed me off.

Of course, I got the nifty neato bag with it too.
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Old 09-28-2003, 06:59 AM   #4
Brigiid
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I've heard quite a few people have issues with LDoN and the credit card thing. I almost wonder if it isn't a bug in their system somewhere that's kicking orders out.
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Old 09-28-2003, 07:03 PM   #5
Talloak
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Ok it was my understanding that this expansion wasnt a 30-day trial.

That said, it makes sense that players wouldnt be able to play it unless it was paid for.... logical?

I was able to play it for a week or so, till last monday...

They revoked the expansion saying they tried to collect on it and failed.

WTF ass-hats? If it wasnt paid for, how come I have adventure points and augments?

Sony needs to get their fuckin act together.

I cant do a back bank statement check or re-order LDON until I get paid, so in the meantime, I just have to deal with soloing again as everyone else is dungeon diving.

Fuck you Sony. If EQ was hosted by another company, you'd go out of business.
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Old 09-29-2003, 07:13 AM   #6
Aganerral
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Ever since the Kunark fiasco, I've never ordered anything direct from Sony. Just get it at Fry's or EB once it's released.
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Old 09-29-2003, 07:17 AM   #7
Finaddari
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How funny!!! OMG I am glad someone said something about this. I just this morning received an E-mail about preordering LDoN. Ummmm HELLLOOOOO I preordered this the day we could. So now I have been charged 2 times for this. STOOOOPID!!!!!!!
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Old 09-29-2003, 12:43 PM   #8
Meagan
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I pre-ordered LDoN a few weeks before it came out and just got an email thanking me for pre-ordering a few days ago... Waiting to see if I was double-charged for it or they're just SUPER slow on responses.
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